This policy deals only with personal information handled by Altech Security Systems. Personal information is information about an identifiable individual, excluding business contact information. The following explains how Altech Security Systems handles personal information. Altech Security Systems reserves the right to change this policy and it may be updated periodically. These changes may affect our use of your personal information. Accordingly, please check for changes regularly.
- telephone, at 416-231-9977
- mail, at 2 Bloor Street West, suite 700, Toronto, Ontario M4W 3R1
- e-mail, at email@example.com
Any questions about Altech Security System’s handling of personal information should be directed to a Privacy Officer. Please see below for more information about the process for referring questions about Altech Security System’s handling of personal information.
Purpose of Personal Information
The purpose for which Altech Security Systems collects personal information will be identified at or before the time the information is collected. Altech Security Systems may collect personal information for the purposes of:
- administering and monitoring Altech Security Systems subscriber accounts;
- informing subscribers of upcoming service or product offerings;
- historical records and archive of subscriber communication and account activity
- registering for Altech Security Systems events;
- performance of services including its sub contractors;
- measuring interest in the Altech Security System’s various services;
- purchasing various Altech Security Systems products or services including document certification; and
- processing, administering and delivering the above or other purposes as necessary.
Altech Security Systems provides our subscribers with an easy means to decline receiving electronic mail. At any time, you may request to discontinue receiving electronic messages from us by simply replying to the email and informing us of your preference.
Altech Security Systems will not use personal information for any other purpose than identified at or before the time of collection.
Altech Security Systems seeks consent for all personal information we collect, use and disclose through information provided to individuals prior to collection, or at the time of collection.
Limits for Collecting, Using, Disclosing and Keeping Personal Information
Altech Security Systems does not collect, use or disclose personal information of individuals except when individuals give consent and provide the information on a voluntary basis. There may be occasions where more specific personal information is necessary for us to process a request for information, or provide you with a product or service. In such cases, we will provide you with a description on the information we need. In all cases, Altech Security Systems limits the amount and type of information collected to only the personal information that is required to provide the individual with the requested information, product, or service. We collect only information that is voluntarily provided by you and undertake that such information will be kept strictly confidential.
We retain personal information only as long as is necessary to provide the individual with the requested product, service or information and delete or destroy this information after that time. In some cases, however, legal reporting and retention requirements necessitate that Altech Security Systems retain information for a specific amount of time. In general, though not in every consideration, Altech Security Systems retains information for a period not longer than 5 years.
Any personal information that Altech Security Systems retains is kept in such a manner as to ensure its security and confidentiality at all times.
Safeguarding Personal Information
Altech Security Systems respects the privacy of our subscribers, partners, potential website visitors and internet users and will protect that privacy as vigorously as possible. We store personal information in electronic and physical files that are secure. Our security measures include: secure locks on filing cabinets, and using industry standard techniques such as firewalls, encryption, intrusion detection and restricted access to records and to equipment, including computers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us electronically. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best efforts to ensure its security on our servers.
Accuracy of and Access to Personal Information Collected
Altech Security Systems makes every effort to keep personal information as accurate, complete, current and relevant as necessary for the identified purposes. Altech Security Systems does not routinely update personal information.
At the written request of an individual, he or she may view or edit their personal information as collected by Altech Security Systems. Altech Security Systems will inform them of what personal information we have about the individual, what it is being used for and, in cases where it has been disclosed, to whom it has been disclosed. There may be exceptional circumstances as provided by the CSA Model Code under which Altech Security Systems may not be able to give an individual access to the personal information about her or him held by Altech Security Systems. In this case Altech Security Systems will explain the reason for this lack of access, as provided by the CSA Model Code.
To make a request, please send a letter, email or fax addressed to a Privacy Officer at the address indicated above. In your request, please include the following information:
Name, contact details, membership number (where applicable), the nature of your request, including whether you wish to view and/or edit information or inquire regarding use and/or disclosure.
Altech Security Systems will reply to your request in no later than thirty days after receipt of the request, or if we are not able to respond within this time period, we will send you a notice of extension. If we are not able to disclose all the personal information we hold on you, we will give you a reason for our inability to do so, unless prohibited by law.
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Any questions or comments about Altech Security System’s handling of personal information should be directed to a Privacy Officer.